Privacy Policy

General policy statement

The King’s Church, Wisbech is committed to respecting the privacy of individuals and ensuring the personal information that has been entrusted to us is processed in accordance with the Data Protection Act (DPA) 1998 and General Data Protection Legislation (GDPR) 2018.

Definitions used in this policy

Data Subject: the individual whose data we hold or use (eg. A full church member, someone who has attended a course or event, someone who has filled in a card asking to be kept informed about the church and its events). A person becomes responsible for their own data at 13 years of age.
 
Data Controller: The King’s Church, Wisbech (us).
 
Data Processor: this is any third party which process data on behalf of the Data Controller. (eg. Church Insight website and church management platform (part of Endis Limited)).
 
Data Protection Lead: a named person within the church whose can be contacted with regard to any data protection matter and who is responsible for gathering and monitoring the relevant consent.

How we collect personal information

We collect personal information directly from people

  • at church events when a registration form or ‘Hello’ card is filled out

  • who sign up as a volunteer

  • when they register or buy tickets for an event or course

  • if they have decided to join our prayer chain

  • when they make a donation, or decide to use ‘Gift Aid’

 
We collect personal information electronically when a person

  • registers for an account on our website www.kingswisbech.org.uk

  • responds to an online survey or sign up form

  • registers or buy tickets for an event or course

  • decides to join our prayer chain

  • makes a donation, or decides to use ‘Gift Aid’

The personal information we collect

  • Personal identifiers such as a person’ s title, name and year of birth (to verify they are 18 years or over and also to take greater care when engaging with children and vulnerable adults).

  • Contact details including postal address, postcode, email and telephone number.

  • Financial information such as bank details (if making a donation or purchasing a ticket).

  • Whether an individual is a UK taxpayer (for Gift Aid purposes).

  • Attendance at various services, groups or events and courses (to aid with mutual care and follow-up).

Special category data

Special category data includes things like race, trade union membership, or political affiliation, as well as religious belief.
 
As the information the church holds falls into the ‘Special Category’ this means we need to ask for explicit consent from Data Subjects (you) to store, share and use their data.
 

Children under 13

Explicit permission will be sought from parents or legal guardians of children under 13 years of age for their personal details to be held and processed on our bespoke church management software, Churchinsight.
 
When the child reaches 13 they themselves will be asked to give their own permission, as well as allowing us to keep holding the older data.
 
We will never contact children directly. If we do need to make contact we will do so through their parent or guardian.
 

Vulnerable Adults

If a vulnerable adult has a personal carer, Power of Attorney or next of kin, explicit permission will be sought from them for us to store, share and use their data.

Why we collect personal information                          

We collect personal information:

  • For the smooth running and administration of our organisation.

  • To keep a person informed about our church’s events and activities.

  • To keep volunteers informed of their tasks, training, rota reminders etc.

  • To encourage people on their spiritual journey.

  • To process donations.

  • To reclaim tax on Gift Aid donations, if applicable.

  • To fundraise more effectively.

  • To provide a useful resource in the form of an online directory of users.

  • To provide an interactive web site where email is used to communicate with the users.

  • To provide a security mechanism on our web site whereby we can restrict content to certain groups of users.

  • To help us to improve the service we offer.

Fundraising

Fundraising is essential for The King’s Church, Wisbech to impact the town of Wisbech and to fulfil our mission to ‘present everyone mature in Christ’.
 
We ask for donations, or ‘tithes and offerings’ and notify you when we are including this as part of our worship on a Sunday. You are also notified about making a donation in Messy Church communications. These communications are in print, through email and social media.
 
A ‘donate now’ button is often included in an e-newsletter.

Church email

We do not use personal email addresses to make contact with individuals if we are contacting them on church business or within our role as a church leader. Contacting them with regard to any events or activities organised by the church will always come from an official church email account whose address ends in @kingswisbech.org.uk.
 
Church email is sent to mailing lists by using our website. Any replies are received in our official church email accounts as hosted by LCN.com.
 
Church email sent to individuals are sent and received from our official church email accounts at LCN.com.
 
If an email is sent from an individual’s account to another individual this is not an official church communication and as such does not fall under our Data Protection Policy.

Data Subject’s rights and choices

GDPR gives Data Subjects the right to:

  • Be informed as to how their data is going to be stored, used and secured through our Privacy Notice available at meetings.

  • Request in writing and securely obtain copies of the personal information The King’s Church, Wisbech holds about them which we will give to the Data Subject concerned within one month.

  • Correct or update their personal information held by us at any time. This can be done by a Data Subject if they have login access to our website in the ‘My Area’ section. Or by contacting the church office and their data will be updated as soon as possible (within one month).

  • Object to the use of their personal information for certain things (eg. Emailing you about a forthcoming course or event, but you may wish to still receive the emailed newsletter). Preferences will be updated once we receive a written request to do so and these will take effect as soon as possible (within one month).

  • Request The King’s Church, Wisbech to stop using their personal information at any time. Upon receipt of a written request we will delete all data held on a particular Data Subject as soon as possible (within one month) and all communication will stop at this time.

  • Lodge a complaint with the Information Commissioner’s Office about how we manage your data.

Church Directory

Data Subjects will be given the choice to opt-in to sharing their personal information in the Church Directory. They can decide to restrict the sharing of their data to just hard copy, electronic address book (accessible only through secure login by website members) or to be ex-directory (where data is stored for church administration purposes, but not shared with others).
 

Hard Copies

Everyone who explicitly opts-in to sharing their data via this format will also have access to everyone else’s data who have also opted-in.
 
Each Data Subject will be able to select what data is included and what is omitted.
 
A ‘Data Protection Notice’ will be printed in the Directory that will state:

  • Please take care of the data contained in this Directory. Keep it in a safe and secure place.

  • Do not share the information inside this DIrectory with anyone else before asking permission directly from the person whom the personal data belongs to.

  • If you are updating this Directory (getting a new one), please return the old one to the church so it can be disposed of securely.

  • If you leave the church, please return this Directory to the church so that it can be disposed of securely.

  • Generally: please treat the personal data contained in this Directory how you would want your own personal data to be treated.

Electronic Address Book

Everyone who explicitly opts-in to sharing their data via this format will also have access to everyone else’s data who have also opted-in. A person will not have access to the online address book if they have not chosen to join it.
 
By logging in to ‘My Area’ of the church website the Data Subject can manage their contact details, make changes, update preferences and select which information you want visible in the address book or not. This can be done by the Data Subject at any time.
 
They also have the choice of being ex-directory where personal information is stored on the website/church management system to help with administration but will not be visible in the address book.
 
If a person leaves the church, their access to the website can be restricted so that they can no longer access the personal details of others.

Who we share your information with

We are absolutely committed to protecting your privacy. Our policy can be summarised in one sentence: we will not share your information with others without your consent.
 

Our data processors:

HMRC – If you are claiming Gift Aid, we are legally required to share your Gift Aid information with HMRC.
 
Endis Limited (of which Churchinsight is part) - This is the company we use to host our website and to run our church management software which includes our email mailing-lists. Their system is extremely secure and our site also has SSL encryption. You can manage your contact details on this system by logging in to your account on our website at any time.
 
LCN.com Limited– we use this company to host our church email system so email addresses will be stored here as well as received and sent email. This is a lot safer and more secure than using domestic email and is encrypted with TLS encryption.

Data Breach

A data breach occurs whenever the security of personal data is compromised. This could be as simple as sending an email to the wrong person, leaving a folder containing paper financial records on the bus, or wiping a computer drive which contained important records.
 
If a Data Breach is serious in that there is a high risk of an adverse effect against the Data Subject’s rights and freedoms they will be notified of the breach within 72 hours.
 
If we experience a significant Data Breach we will notify the ICO within 72 hours and a record of the breach will be kept.
 
We will do everything possible to keep personal data safe and secure. Please refer to our Information Security Policy.

Our data protection lead

Please contact our Data Protection Lead with regard to any data protection matter.
Our Data Protection Lead is: Matthew McChlery
 
Address:          The King’s Church, Wisbech
                        10A-14 South Brink
                        Wisbech
                        PE13 1JQ
Phone:             01945 467413
Email:              gdpr@kingswisbech.org.uk

 

Any Questions?

Contact us via email at gdpr@kingswisbech.org.uk
 

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Glenys
Hello and welcome to our church website. Please click below to learn more about planning a visit to the King's Church, Wisbech.
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Planning your Visit

New to Church

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Welcome! Whether you've just moved to the area, or have lived here all your life, we hope our website helps you to find out everything you want to know about our Church.   

Where and When

Our Church meets every Sunday at 10:00am. 

We meet at the Queen Mary Centre in Wisbech (directions here) for our Sunday Services and King's Youth. When you arrive, you should be greeted by someone on our Welcome Team.

Accessibility: There is wheelchair access, and a sound loop for anyone who needs it. Please let one of the Welcome Team know on your arrival and they will help you to get set up. There are disabled toilets just down from the Ladies toilets in the main corridor. The building has no steps throughout and the main entrance has an automatic door. Large print words for songs can be provided if requested in advance.

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Our Sunday Morning Service

Our Sunday Morning Service begins at 10am with a warm welcome from one of our team members. Then follows a time of sung worship, led by our band as well as some interactive items related to the biblical theme being explored. Sometimes a person might pray out loud or read a small passage from the bible. Sometimes people share things that they believe God is saying to the whole church family. This might seem strange the first time you hear it but it’s all part of our connecting with God. We then share news and notices, usually about what’s going on in the life of the church. One of our leaders will then give a talk (sermon) that is bible based and that we can apply to our everyday life. After the talk, we have a time of ministry where people can pray for one another, as well as opportunity to chat and get to know each other better with a hot drink and biscuit (we do not charge for refreshments). We then gather together again for about 10 minutes for a final bit of sharing or encouraging each other in our faith and finish with a final song.

What About My Kids?

On Sundays provision is made for children at King's Kids. Children stay with adults for the first part of the Celebration and are encouraged to join in with the songs and interactive parts. Just before the Bible teaching, the children (4-11 years) will be invited to go to an adjoining room for 'King's Kids' that is run by a dedicated and fully DBS checked team of volunteers where they will receive Bible teaching relevant to their age, do some fun games and crafts and sing some songs. They return to their parents and to the Main Hall shortly after the Bible teaching during the Ministry and Refreshments time.

If you would like to accompany your child to King's Kids for the first few times, that is fine. Also, if you do not wish your child to go to King's Kids and to stay with you in the Main Hall, that is also fine.

Is There Anything For Teenagers?

We run a Youth Group called King's Youth. This happens every fortnight on a Saturday evening in the Queen Mary Centre and is for Children who are going to Senior School (aged 11-18).

During a Sunday morning meeting, the youth are encouraged to engage in the main meeting.

We have resources on the tables that include adult colouring in, puzzles and fidget toys for anyone who may find them useful during the meeting (even adults!).

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Baby Changing Facilities

Both the Ladies and Gents toilets have baby changing facilities.

Is There A Dress Code?

No! Please just be yourself and come dressed in your 'normal' clothes.

Where Do I Sit?

There is no designated seating. You are able to sit wherever you like.

Parking

There is a large car park right next door to the Queen Mary Centre called Somers Road Car Park. This is a free car park. There are also disabled parking spaces to the side of the Queen Mary Centre building. Get directions here.

Is There An Offering?

Once a month during our Sunday Celebration we make a point of having an offering during the service as part of our expression of worship. On other Sundays you can give by simply placing your offering in the basket on the table by the entrance to the Main Hall. However, our offering is mainly for those who are regular attenders of our church. If you are just visiting, please do not feel that you have to give any money at all.

You can also give online using our safe and secure website.

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Getting Connected

 

Small Groups

While Sundays are a great way to meet new people, it is often in smaller gatherings that you can really get to know someone. Being part of one of our small groups allows you to make new friends, share together and support each other. We have a variety of groups that meet throughout the week, some afternoons and some evenings. The groups on offer change from time to time and include interest groups and courses, so please do ask what is available.

Serving and Volunteering

If you want to get involved in the life of the church and help us make Sundays run smoothly, you can sign up to serve on a team. 

Other Ministries

We also run the following ministries:

  • Small Groups & Bible Studies
  • Men's Breakfast
  • King's Kids
  • King's Youth
  • Prayer Ministry
  • Mutual Support (Barnabas Team)

Get In Touch


If you have any questions, or would like to get in touch before your visit, please do contact us. We will be more than happy to help.
 
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